SWH Chief Of Staff

Teenage girl dressed in traditional fox hunt attire with a dark blue coat, knee high field boots over gray breeches. She sits astride a purebred gray arabian gelding after winning a blue ribbon in competition.

A Bit About Me, Your Fractional Chief of Staff

Predictably, I didn't start out as a Chief of Staff, fractional or otherwise.

Without going back to the womb, we'll start with the first experience that taught me the foundational lessons I would need for this work.

I was 15 or 16, and like many young girls, I wanted a horse. I worked in a show barn as a groom and a gelding came in that I fell in love with. A few caveats. 1. He came with a note: "Don't let the owner ride this horse. He will kill her." 2. He did not tolerate a saddle. At. All. 3. My mother felt that if I wanted a horse, I needed skin in the game. So, I worked to save enough money to purchase this "too dangerous” gelding. Then my mom and I got to work training him. 

TLDR: Through a steady training approach, I earned his trust, and we went on to compete at the National level.

Leadership is no different. You don't overpower potential or force it to your will.

  • You build trust.
  • You create stability.
  • You stay steady when others flinch.

Every system I build, and every team I guide, is grounded in those same principles, because calm creates capability.

The Who What When Where Why How Gal

Fast forward several years, and I'd built a career on being the Who What When Where Why How Gal. Any question that didn't have an obviously known answer landed on my desk. Any initiative that was rolling out without a clear plan landed on my desk. Any [fill in the blank with a challenge] landed on my desk.

I cut my teeth on crisis and figuring it out.

Today, as a fractional Chief of Staff | Operations Leader, I serve founder-led businesses where leadership is drowning in survival mode because they're carrying too much chaos. And they're carrying chaos that doesn't belong to them in the first place.

I bring you the breadth of my career for a fraction of the time and cost generally invested into a full-time, permanent employee.

My work is designed to convert your vision into executable integration, bringing calm and clarity to a sustainable structure.

As a founder, a leader, you know that execution of a vision isn't accidental. It's designed, and that can take a special kind of person.

For those of you familiar with EOS (Entrepreneurial Operating System), my scores will give you an idea of how I am wired: Visionary - 56 and Integrator - 89

For those of you not familiar with EOS, that means I have enough imagination to see the world and the work as it could be. I enjoy diving into the creative landscape and dreaming with you.

I need more than dreams, and to succeed, so do you!

My strongest inclination, the integrator side of me, is to figure out how to achieve your vision. I look deep into the landscape, past the forest, and work to deeply understand the trees. Even the weeds if necessary. Then, I translate ideas and strategic priorities into disciplined execution by rolling up my sleeves and getting to work.

It's all very much like writing a book (another part of my past.) I start with a big idea and then arrange the pieces so the story unfolds in a meaningful way. One chapter, one scene, at a time, I answer the question: How does this move the plot forward? Why should we care?

If your team is growing, revenue's rising, complexity is multiplying, and you feel like you are the bottleneck in progress... Well, that's where I step in.

Measured Results

Steady leadership builds steady companies, and sustainable growth happens when systems are clear, ownership is defined, and leadership feels steady. Some of my greatest hits include:

  • 98% on-time delivery across 60+ simultaneous projects.
  • 50% less administrative workload through stronger systems and workflows.
  • 60% to 92% improvement in compliance across a multi-location franchise network.

Want A Few Fun Facts?

Alongside my operations work, I host the Scaling With Heart podcast, where I explore execution strategy, behavioral insight, and sustainable growth for leaders who want discipline without burnout.

I was also a 2026 Woman of Impact nominee supporting the American Heart Association, because leadership extends beyond business performance.

In a past life I published 25 romance novels, and am currently working on a cookbook.

My real passion these days is helping you Scale With Heart to Build What Lasts!

Schedule a 30 Minute Consultation!